Returns & Exchanges
At By Teddy, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original protective bags and include all tags; then, securely seal the box using the provided prepaid shipping label.
Drop Off the Shipment
Take your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing